Welcome to Customer Service Direct
Customer Service Direct is a partnership between Suffolk County Council, Mid Suffolk District Council and BT, bringing together your council services in one place.
You can make online payments, request services or report problems by selecting one of the links below.
To protect your financial details online we support 3-D secure cardholder verification (Mastercard Secure and Verified by Visa). If you have signed up to this additional level of protection you will need to pass the verification process to make a payment with your card.
Sign up now with your card provider for:
- Another level of security for your online transactions
- Safer internet shopping
- Peace of mind
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